Document Technologies: The DoxTek Blog

DoxTek Receives 2011 Best of Business Award for Document Management in Utah

Michael — Tue, 24 Jan 2012 04:59:10 +0000

DoxTek was recently awarded the 2011 Best of Business Award for Document Management in Utah by the Small Business Commerce Association Community. The SBCA Community recognizes smaller businesses that many times are overshadowed by larger corporations. This award was given to DoxTek because we “are a valuable asset to [our] community and exemplify what makes small businesses great.”

DoxTek won this award two years ago in 2009 and feels honored to have received it again. President of DoxTek, Michael Miles, said upon hearing of the award, “We are honored by the recognition and would like to thank the SBCA for the award. At DoxTek we have joined together a group of outstanding individuals. This technical expertise and our relentless commitment to customer service has set us apart and helped has have one our most successfull years ever as a company in 2011.”

DoxTek continues to be a leading provider of electronic document management solutions. This year will be our 12^th year in business and we are excited to continue serving those businesses searching for an electronic solution to their paper-based information. We are confident 2012 will be a successful year as we continue to provide the best customer service and the best products to our customers.

Desiree’ Draeger

DoxTek Welcomes Joel Lopez

Michael — Sat, 14 Jan 2012 07:50:51 +0000

We are excited to welcome Joel Lopez as the newest addition to the DoxTek team. Joel comes to DoxTek with over 8 years of OnBase document management software engineering experience. He graduated with a Bachelor’s degree from the University of Phoenix in Information Technology and is currently working on his CompTIA A+ Certification.

Joel resides in the desert heat of Mesa, Arizona along with his lovely wife Neyza. When he is not working, Joel likes to draw and watch movies.

Joel will be working at DoxTek as a software engineer, primarily with our customers on projects and support for the OnBase document management software suite. OnBase is an enterprise document management software product that helps organizations large and small manage electronically the paper and automate the processes associate with doing business and conducting operations. DoxTek is the only OnBase certified reseller and solution provider in Utah and with the help of Joel our engineering team has become even stronger.

Desiree’ Draeger

DoxTek 2011 Employee of the Year

Michael — Sat, 07 Jan 2012 04:23:43 +0000

This year’s DoxTek Employee of the Year was awarded to Pleasant Grove’s own RYAN WILSON! Ryan has worked on the DoxTek team for almost three and a half years and was recently promoted to the position of software implementation and support engineer. He loves learning new things within his job and especially loves working with customers, unless they are the angry ones.

Ryan started at DoxTek in our scanning service bureau, then worked as a scanner repair technician and finally joined our support and engineering team. Ryan is certified on the Kofax, OnBase and Digitech products and has truly exemplified the DoxTek corporate value of learning.

Outside of work Ryan is studying at Utah Valley University to get a degree in Information Systems. He also enjoys watching sports and playing basketball, Ping-Pong, racquetball and wally ball. Ryan is humble about why he was elected as this year’s employee of the year; however, his fellow co-worker, Brandon, says it is because of his great work ethic. Although Ryan didn’t have much more to say to our blog followers, he does want to thank DoxTek for being a great place to work and looks forward to being here for a long time to come.

Congratulations Ryan!

Desiree’ Draeger

Congratulations to Brian and Jamie on the birth of their daughter

Michael — Tue, 06 Dec 2011 05:37:06 +0000

We are excited to congratulate Brian and Jamie on the birth of their daughter Anna Stacey! Anna was born last Sunday and was 20″ long and weighed in at 6lb 14oz. Both Jamie and Anna are doing well.

Celtic Bank selects DoxTek to stream line their Underwriting Process

Michael — Wed, 30 Nov 2011 14:51:40 +0000

DoxTek recently secured a project to help Celtic Bank streamline their Loan Underwriting Process. Celtic Bank is a nationwide lender and leading provider of SBA and USDA loans, SBA 7 (a) loans, secured business loans, small business loans, real estate and construction loans. They were recognized by the Small Business Administration (“SBA”) as SBA Lender of the Year for 2005, 2006, 2007, 2009 and 2010.

Celtic Bank is well known for their flexible loan approval process and their ability to have individual underwriters present a client’s loan directly to the banks loan approval committee.

In an effort to continue providing the quick turn around and superior customer service they are known for, Celtic Bank needed a way to help manager the volumes of paper required for a complete loan packet. By leveraging the Kofax Capture software already used by the bank, and adding the workflow and business process capabilities of the Hyland/OnBase software product, DoxTek was able to design a solution to this problem. The new system allows for emails received directly from the field to be routed to the underwriting team for immediate processing. Additional trailing documents sent to individual underwriters can be easily added to the loan approval packet directly from their Outlook email program. Once closed loan information is communicated to the banks ICORE360 core processing system along with all documents associated with a particular loan packet.

Reports and notifications are also provided to help managers and executives identify key metrics and gain greater visibility into the entire process.

DoxTek Welcomes Senior Kofax Engineer to our team – Adrian Enders

Michael — Sat, 19 Nov 2011 17:50:33 +0000

We are pleased to welcome Adrian Enders to the DoxTek team. Adrian brings with him over 10 years of electronic content management and document scanning experience. Adrian holds multiple certifications from Kofax and has completed multiple Kofax KTM and advanced capture projects successfully. Adrian is also experienced with the Stellant/Oracle ECM products , Oracle UCM, Captivation Capture, Teleform and the IBM/FileNet document management products.

Originally from the Midwest, Adrian and his family moved to the Rocky Mountains 5 years ago. He and his wife Stacy have 3 awesome kids. In his personal time he enjoys woodworking and practices Tae Kwon Do.

Adrian will be working at DoxTek in the role of Senior Software Engineer. With the addition of Adrian to the team, DoxTek has one of the strongest and most technically advanced Kofax and document capture teams in the West. DoxTek is recognized as a market leader and is currently the only top tiered (Platinum) Kofax partner in Utah.

DoxTek’s Platinum Kofax Ranking Increases Savings and Opportunities for Clients

Michael — Fri, 11 Nov 2011 05:50:22 +0000

I am very excited to announce that DoxTek has been awarded Platinum status in the Global Partner Program of Kofax, and is the only Kofax Platinum Partner in Utah. We earned this designation through superior sales, expertise of engineers, longevity of client relationships and proficiency with Kofax products. We have been a Kofax reseller for 10 years and this marks the third time we’ve received Kofax’s highest tier partner designation.

As a Platinum Partner, DoxTek receives greater access to Kofax resources, training and the latest software, as well as product discounts and marketing tools. These benefits directly translate into greater service and savings for our clients.

Flying J Truck Stops Partners with DoxTek on Scanning Kiosks

Karen — Wed, 28 Jul 2010 17:07:40 +0000

Flying J Truck Stops has found a new way to improve the effectiveness of the scanning and processing of their 100 billing services kiosks across North America. Through the help of Kodak’s scanners and DoxTek, Inc., Authorized Imaging Reseller of Kodak products, Flying J’s Scan & Go Express kiosks can now quickly digitize bills, proofs of delivery as well as other related forms for immediate use in the billing process.

The Scan & Go Express kiosks are now upgrading from basic flatbed scanners to the new, high-performance Kodak i1210 scanners to enhance document handling capabilities. Flying J has raved about the quality and performance of these scanners in expediting their role in streamlining revenue flow across the billion-dollar trucking industry.

Not only does the Kodak i1210 increase efficiency by providing faster processing speeds, it is also equipped with an enhanced imaging accuracy which allows users to capture information from documents regardless of its condition. These scanners provide the kiosks sufficient advancements in flexibility and efficiency offering more valuable application for truckers who are trying to stay productive while on the go.

The Scan & Go Express kiosks are also equipped with internet connection and touch screen allowing truckers to easily scan and send information to various destinations. Flying J’s electronic based system allows completion of billing processes the same day as its deliveries thus reducing operating costs associated with payroll, express shipping and administrative support.

Flying J’s innovative scanning kiosks provide a positive impact on solutions that automate paper based applications as well as a basic model for other industries looking for ways to minimize paperwork and optimize business processes.

Karen Tomas

AP Automation Seminar – Vivint Case Study

Karen — Fri, 16 Jul 2010 13:44:40 +0000

Recently we conducted a seminar about how automating accounts payable processes not only helps in cutting down costs but also reduces down time and manual labor. Our guest speaker Linda Johnson, the accounts payable manager of Vivint (formerly APX Alarm), shared their department’s experiences from their old, time consuming processes to their new and improved process by means of accounts payable automation.

Linda discussed during the seminar that using their old process posed a lot of major challenges for their team. This includes the time consuming and costly processing of documents, slow processing of audit requests, filing, retrieval, re-filing problems, approvals were manually routed, and lost invoices. All these consumed an estimated time of 3,360 hours annually with a total annual cost of $50,400.

This was a wake-up call for APX’s accounts payable department. They sought the help of DoxTek and together have formulated a solution to these problems. The solution was simple – automation. Automating their process has shown significant changes. The time was reduced from 3,360 hours to 1,572 hours annually. The cost of processing documents was cut from $50,400 to $23,580 giving APX an annual cost savings of $26,820.

Of course automating processes requires hardware and software products. For APX, DoxTek designed a system that would cater to the needs and requirements of their accounts payable department. Among the hardware and software products used were the Canon DR-4010C, Kofax Scanning Software for document scanning, and Digitech PaperVision Enterprise for electronic routing, search and retrieval.

By the end of the seminar, Linda mentioned the benefits of having an automated process. This includes the reduction of the cost and time consumed in: processing documents, audits and filing, eliminating manual routing of approvals, and no more lost invoices. The automation would now give them more time for other improvement projects.

Click here to watch seminar.
Karen Tomas

A Morning Chat with APX Alarm

Karen — Tue, 02 Feb 2010 21:12:05 +0000

A few weeks back, I had the chance to have a little morning chat with a very nice lady named Linda Johnson. Linda is the Accounts Payable Manager of APX Alarm Security Solutions, Inc. a company that provides state-of-the-art residential security systems.

It is always rewarding when you get to talk and get a little more personal with your clients. I had prepared my questions for Linda before the day of the interview, but still it made me nervous. The anxiety faded when Cullen, our account executive, introduced me first to Linda before we proceeded with the Q&A.

During my conversation with Linda I found out that APX was having problems with their paper documents. She said that one of the major challenges was the filing and the handling of these files because as people search through stacks of papers there was a risk of either putting it back in the wrong place or totally losing the document. This process is not only time consuming but it also requires intensive manual labor.

I was happy that they decided to streamline their processes by means of automation because it will indeed make it easier and faster for them to file, search and retrieve documents when needed and I was particularly happy that APX chose DoxTek to help solve the problem.

I asked Linda about the proposed solution to their problem and she told me that DoxTek had designed a document management system using different software and hardware products and made recommendations on which software would best address the issue. The system that was put up consisted of a Canon DR4010C scanner, a Kofax Scanning Software, and Digitech System’s Papervision Enterprise Software used to route, search and retrieve files.

These hardware and software products were designed to address the specific needs of APX. With this new system in place everything will be done automatically which will minimize the time consumed in routing approvals, searching and retrieving documents, filing, and data entry.

As we moved on, I was psyched to hear that Linda was excited to use the new system and that she’s sure their department will love it once they jump on it completely.

I look forward to hearing from Linda again to see how things are going now that a new system is place and what difference automating the process had made for their department.

Karen Tomas